AS ROMA SEASON TICKET

1. Scope of application

1.1 These general terms and conditions (the 'General Terms and Conditions')govern the terms and conditions under which the Customer (the 'Customer')canpurchase exclusively through the official A.S. Roma website relating to ticketing accessible at the internet address [www.asroma.com/it/tickets/buy] (the 'Site') - owned by Soccer S.a.s. di Brand Management S.r.l., with registered office in Rome, Via Emilia n. 47, VAT number, Tax code and registration number in the Register of Companies of Rome n. 09305501000 – certain gift cards containing a credit in Euro that can be spent at all official A.S. Roma points of sale or at the Site for the purchase of AS Roma tickets and/or season tickets offered for sale at the official A.S. Roma points of sale dedicated to the sale of as Roma tickets and/or season tickets (the 'Official Points of Sale')or at the Site up to the initial value of the Card (the 'Gift Card “or the 'Card').

1.2 The applicable General Terms and Conditions are those in force on the date of sending the purchase order of the Gift Card.

1.3 The General Terms and Conditions will be considered fully accepted by the Customer by sending the purchase order of the Card. During the purchase of the Gift Card there will be a special box that the Customer must tick to accept the General Terms and Conditions and thus proceed with the sending of the order of the Gift Card.

1.4 The “Conditions of Sale”, which are understood to be referred to herein, where applicable, are also expressly and fully accepted by the Customer.

1.5 The Card is owned by A.S. Roma S.p.A. (the “Company'), as issuer of the Gift Card [Vivaticket S.p.A.]. The holder of Gift Card is considered merely the depositary of the same.

2. Methods of conclusion of the contract

2.1 The Gift Card can be purchased by the Customer exclusively through the Site, selecting the Gift Card, the relative amount - which can be freely chosen by the Customer on the basis of predefined amounts or by entering the desired amount, not being able to be the Gift Card of less than Euro [10€] and more than Euro [2.000€] – and entering the required data of the recipient of the purchase of the Gift Card. In the event of purchase of the Gift Card made by the Customer in favor of a third party other than the Customer, the Customer declares to have full legitimacy to the use of the data of that third party, assuming in this regard any exclusive responsibility and freeing the Company from any type of responsibility of any kind.

2.2 Before proceeding with the payment of the Gift Card, the Customer will view the summary of the purchase order of the Gift Card. At this stage, the Customer will be required to verify the correctness of the data entered in the previous phase and then must proceed with the payment of the Card.

2.3 The purchase order of Card is considered as a contractual purchase proposal addressed to the Company, by the Customer. The contract is considered finalized when the Company processes the purchase order of the Card.

3. Prices and payment methods

3.1 All sales prices of Card on the Site are expressed in Euros (€) and are inclusive of VAT.

3.2 The Card can be purchased by the Customer using only the payment methods accepted on the Site and in full compliance with the 'Conditions of Sale'.

3.3 Card cannot be purchased using another Card.

3.4 The Company will follow up the purchase order of the Card only after receiving payment of the total amount due of the Card, consisting of the purchase price of the Card and any additional costs indicated during the summary of the purchase order of the Card.

3.5 The receipt of purchase of the Card will be sent to the e-mail address indicated by the Customer during the purchase phase of the Card the same.

4. Modality of delivery of the Gift Card

4.1 The Card has an exclusively digital format and consists of an alphanumeric code that will be sent by e-mail to the Customer indicated at the time of purchase. Where indicated by the Customer, the alphanumeric code may be sent to the different recipient of the Gift Card.

4.2 The Company will process the order – by sending the e-mail containing the Card to the Customer or to the third-party recipient of the Card – within 48 hours after sending the receipt of purchase of the Card to the Customer.

4.3 Upon delivery of the Gift Card to the Customer or to the third-party recipient of the Card, an e-mail will be sent tothe Customer confirming the delivery of the Card.

4.4 If the Gift Card is not delivered or is actually delivered late, the Customer may contact the A.S. Roma Assistance Service. The Company will examine the complaint and communicate the outcome to the Client as soon as possible.

4.5 The Company will not be responsible for the non-receipt or delay in the receipt of the Card by the Customer or the third party recipient of the Card for reasons of force majeure and in any case not attributable in any way and within the maximum limits allowed by current legislation to the Company such as, by way of example and not exhaustive: (i) poor operation or interruption of telecommunications lines and/or systems, (ii) delay in the transmission of information or data or loss of information or data that may occur for one of the reasons indicated in point (i) above, (iii) the inaccuracy of the data of the recipient of the Card provided by the purchaser of the Card itself, (iv) the fact that thee-mail sent by the Company is considered as spam or junk mail.

4.6 If it appears that the non-delivery is attributable to the Company, the latter will refund the sums paid by the Customer within the shortest possible time. The amount of the refund of the Card will be communicated to the e-mail address indicated by the Customer during the purchase and credited through the same means of payment used by the Customer. The Company declines all responsibility for any delays in crediting the refund that depend on the management system of the means of payment used by the Customer, the Bank of the Company itself or the Banking Institution of the Customer.

5. Right of withdrawal

5.1 For the purposes of the Customer's right of withdrawal, the relative provisions provided for pursuant to the 'Conditions of Sale' referred to in the following address https://store.asroma.com/it/sales-condition, which are expressly and fully accepted by the Customer, are here to be understood as fully recalled.

6. How to use the Gift Card

6.1 The Gift Card is valid for the purchase only of tickets and / or subscriptions of AS Roma offered for sale at the official points of sale or at the Site up to the competition of the initial value of the Card.

6.2 Items purchased using Card at one of the official points of sale or at the Site will be subject to the same general terms and conditions of sale valid for any other item purchased from the official points of sale.

6.3 Items purchased using Card at the Site will be subject to the conditions of Sale.

6.4 The Card can be used in multiple solutions up to the competition of its own value.

6.5 The residual value of card from time to time available will be the difference between the residual value available prior to purchase and the relevant amount used for such purchase. If the purchase price of the desired items is higher than the residual value of the Card, the difference must be paid using the payment methods accepted at the point of sale or at the web site.

6.6 The residual value of card can in any case be checked on the web Site, in the appropriate section available on the website asroma.com.

6.7 The Card will be valid for 12 months from the date of the purchase confirmation e-mail received from the Customer and can be used several times until the credit is exhausted or until the expiry of the same.

6.8 Upon expiry of the validity, the Card cannot be renewed or used for the purchase of items and the residual value of the Card cannot be used for the purchase of other Gift Cards or refunded.

6.9 Card is not nominative; it is not rechargeable and cannot be converted into money. The owner of the Card is solely responsible for the use and custody of the Card. Since the Carof a nominative nature is not present, in case of theft, loss or damage, the Card will not be replaced. In any case, the Card may be replaced in case of modification of the format of the Card itself by the Company.

6.10 Gift Card obtained by any fraudulent or illegal means will be considered null and void, cannot be used for the purchase of items and the price for the purchase cannot be refunded.

6.11 The Card may not be used for advertising purposes and /or promotion of products and /or services marketed by third parties unrelated to the person who issues the Card, not being able, in any case, the latter to use the trademark and / or the A.S. Roma logo for any of the advertising and / or promotional purposes.

6.12 Card represents and allows merely a method of payment and cannot be understood in any way as an investment instrument and / or a solicitation of savings and / or a ticket for access to sports competitions at the Olympic Stadium, as the access tickets to the Sports competitions can be purchased by users exclusively in compliance with the terms and conditions for the purchase of subscriptions and / or tickets A.S. Roma.

7. Obligations and responsibilities of the Customer

7.1 At the time of conclusion of the contract, the Customer will be obliged to pay the amount due for the purchase of the Gift Card and indicated in the summary of the purchase order.

7.2 The Customer is required to keep the Gift Card and the code [alphanumeric] connected to it safely, with care and diligence. This means that it will be necessary to take all reasonable measures to avoid the loss, theft, or misuse of the same, without prejudice to the provisions of paragraph 6.10 above.

7.3 The risk of loss, theft or abusive use of the Gift Card are transferred to the Customer upon receipt (via e-mail) of the same.

7.4 The Company will not be held responsible in any way for the hypothesis of loss, theft, unauthorized or improper use of the Card.

8. Guarantees

8.1 The Company does not provide any guarantee regarding the suitability of the Gift Card with respect to a particular purpose of the Customer.

8.2 The Company will not be liable, in any way and in any way, for the consequences deriving from the relationship between the Customer and the operator where the Gift Card will be spent, nor for any improperor non-compliant use of the Card by the Customer with respect to the normal intended use of the same.

9. Limitation of Liability

9.1 These General Terms and Conditions govern only the sale of the Gift Card.

9.2 The Company will not be responsible, for any reason and in any way, for the defects or defects of the items purchased by means of the Card, for the damages deriving from them, for the impossibility of using the Gift Card due to causes not attributable to the Company and for facts not attributable to the Company

9.3 The Customer expressly acknowledges and accepts that the possibility of using the Gift Card may be suspended, for example in case of system maintenance. In this case, the Customer may not be able, by way of example only and not exhaustive, to: (i) make payments; and/or (ii) consult your card balance.

9.4 The Company shall not in any event be liable for any damage, direct and/or indirect, cost or loss in which occurs because of the interruption of the service pursuant to this article.

9.5 Without prejudice to mandatory legal provisions, the total liability of the Company in relation to each purchase may not exceed the total value of the purchase order.

9.6 In the event of a dispute concerning the purchase of items through Card, such dispute must be submitted and resolved directly with the Company.

9.7 Any refunds or returns are subject to the Company's policies and applicable and applicable regulatory provisions.

9.8 Under no circumstances may the Company be held liable for the non-fulfillment of any of the obligations deriving from the General Terms and Conditions, if such non-fulfillment is caused by unforeseeable circumstances and / or force majeure.

10. Assistance service

10.1 In order to receive any clarifications on the use of the Gift Card, you can contact the assistance service of A.S. Roma at the following [e-mail address: helpfidelityroma@asroma.it / telephone number +39.0689386000].

11. Processing of personal data

11.1 The Company undertakes to comply with any obligation provided for by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the 'Protection of individuals with regard to the processing of personal data and the free movement of such data'('GDPR'), as well as with the relevant national regulations and the provisions of the Guarantor Authority for the protection of personal data.

11.2 The Customer expressly accepts the processing of personal data based on the reading and acceptance of what can be consulted on the official A.S. Roma website as well as the consents expressed during registration on the web Site and / or during the purchase of the Card.

12. Applicable Law and Jurisdiction

12.1 All contracts concluded are concluded in Italy and are subject to and governed by Italian law.